SMS Terms and Conditions

City of Avon SMS Terms and Conditions

These Terms and Conditions govern your participation in our text messaging campaign. By opting into our SMS service, you agree to the following terms.

Program Description

The City of Avon offers an SMS alert program to keep the community informed. Messages sent through this program may include public service announcements, community alerts, emergency notifications, and updates regarding public safety within our jurisdiction.

Message Frequency

The frequency of messages you receive will vary based on the number of active alerts and community updates. We strive to only send messages when necessary to keep you informed.

Cost

There is no fee charged by the City of Avon to participate in this SMS program. However, message and data rates may apply depending on your mobile carrier and service plan. Please consult your mobile service provider for details on your specific plan.

Customer Support

If you need assistance or have questions about the SMS program, you can contact our customer support team. For help, reply HELP to any message you receive from us. You may also contact the Avon Police Department directly at our non-emergency phone number or visit our official website for more information.

Opt-Out Instructions

Your participation in this program is entirely voluntary. You can cancel your subscription at any time. To opt out and stop receiving messages, reply STOP to any text message from the Avon Police Department. After sending STOP, you will receive one final confirmation message acknowledging your opt-out, and no further messages will be sent to your device.

Carrier Liability

Please be aware that mobile carriers are not liable for any delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your wireless service provider and network availability.

Privacy Policy

Your privacy is important to us. We are committed to protecting your personal information. All categories of data collected exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates for marketing or promotional purposes. For more detailed information on how we handle your data, please review our Privacy Policy at www.cityofavon.com/privacy .